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Frequently Asked Questions (FAQ)

How do I contact Academic Advising?

Academic Advising is located in ENG 1027. You can reach us through booked appointments, in person drop in, chat or email.  Check out our hours of service and how to reach us in the Meet the Team page. 

You can also email Advising at if you are in the first year or if you are in second year or higher. 

All official communication from Academic Advising will be sent to your email account. Academic Advising will also post important messages and reminders through the Learning Management System CANVAS. You are responsible for checking your email regularly throughout the academic year for important information.

Where can I find important dates?

All important dates can be found in the Ontario Tech Academic Calendar, which includes registration dates, deadlines for tuition fee installments, deadlines to add/drop or switch courses, exam periods, etc. This information is also available on CANVAS.

Student Services

  • What resources are available to me as a student?

    There are many resources available to assist you as you go through your undergraduate degree. Below is information regarding some of the most commonly used services available at Ontario Tech.

    Check out your Student Life Portal to sign up for different events and workshops.
  • Student Learning Centre

    The Student Learning Centre helps you strengthen your academic skills and build a foundation for future success. They offer a variety of programs and services to assist you in your undergraduate and graduate studies. At the center, you can:

    • Learn study strategies to improve your tests and assignments.
    • Work with a writing specialist or peer tutor to develop your writing
    • Work with a math specialist, physics/engineering specialist, or peer tutor to tackle new concepts in science and engineering.
    • Improve your writing, speaking and listening skills as a student for whom English is an additional language.
    • Attend a workshop to strengthen academic skills.
    • Keep up with your coursework, learn study skills and prepare for tests and exams in the peer-assisted study sessions (PASS).
    • Access tip sheets, and nool online resources.
    • Attend Smart Start to ease the transition into university.

    For more information, check out their website Student Learning Centre.

  • Student Mental Health

    Student Mental Health is a resource on campus that all students can access. Some of the services they offer are:

    • Professional, short-term individual counselling and therapy
    • Off-campus/community referrals to students who prefer or require long-term counselling/therapy
    • Wellness activities and initiatives
    • Support groups
    • Mental health consultations for students, staff, faculty, and parents related to student mental health

    For more information or to make an appointment visit the Student Mental Health website.

  • Student Accessibility Services

    Student Accessibility Services works with students with disabilities to ensure they have equal opportunities for academic success. We operate under the Ontario Human Rights Code and will help you arrange academic accommodations to support your studies. You can:

    • Register as a new student by completing our intake package and emailing your completed package to You will be contacted to schedule an appointment once we receive and review your intake package.
    • Get a head start on your university career by attending the summer transition program.
    • Work with a counsellor, advisor or peer coach to identify and develop appropriate success strategies.
    • Get help in using assistive technologies and devices.
    • Arrange to have your course material in an alternate or accessible format.
    • Arrange to write your tests and exams in a separate location with your accommodations.
    • Utilize the volunteer note-taking program as part of your accommodation plan.
    • Explore the Student Life Portal for upcoming workshops and events, which are designed to promote your academic success.

    For more information or to make an appointment visit the Student Accessibility Services website

  • Student Financial Aid

    Student Financial Aid and Awards are dedicated to helping you achieve financial success while pursuing your post-secondary education. You may need a combination of financial resources to cover all the expenses of your post-secondary education.

    Services available include:

    • Financial aid counseling
    • Financial literacy workshops
    • OSAP and other government financial aid programs
    • University Works on-campus employment program

    You can drop in to see a Financial Aid Advisor between 8:30 am and 4:30 pm (excluding Wednesday from 8:30 am to 11:30 am). Find out more about Student Awards and Financial Aid



  • What happens if I retake a course?

    You can retake any course, but please note that while your latest attempt will go towards your GPA calculation; both attempts will appear on your academic transcript. For example if you received a B in ENGR 3360 and would like to retake it to improve your GPA, and then received a C the second time, your academic transcript would show both grades. However, only the C would go towards your GPA calculation.

  • What is Academic Standing?

    Academic standing is calculated and recorded on academic transcripts at the end of each semester for every full-time student. Academic standing is determined by the semester and cumulative grade point averages and the student's academic standing in the previous semester. The minimum cumulative grade point average required for graduation is 2.00.

    Academic Standing

  • What if I am on probation?

    If your Academic Standing is probation, you must make an appointment with an Academic Advisor. Together, we will go over course planning and available supports to assist you in getting back on track.

  • What if I am suspended or dismissed?